Oh boy, Apple is having problems again. Fresh off its recovery from iOS 6 failing terribly with its native maps application, there are reports surfacing that users are experiencing overages due to a glitch in iOS 6 and its management of downloads and content streaming.
The report which was released by Public Radio Exchange labs, cites the frequent re-firing of download and streaming sessions for a number of apps including iTunes Match, various podcasts and other apps that use some sort of streaming capability.
According to some users, each download develops a perpetual loop in which content is downloaded over and over again. This of course is terrible for people who are concerned about maxing their data limits. So far Apple hasn’t come forward to either confirm or deny the claims made by Public Radio Exchange but various patches to iOS 6 have been released—one of which was sent out just last week. But it’s not just iOS 6 users who are having problem; one report suggests that those running iOS 5 may also be affected.
Public Radio Exchange explained one instance in which an iOS 5 user experienced overages: “Because the ranges of these requests seem to overlap and the requests themselves each carry some overhead, this causes a single download of an MP3 to use significantly more bandwidth than in iOS 5. In one case, the playback of a single 30MB episode caused the transfer of over 100MB of data.”
Could this spell further stock troubles?
Apple’s stock fell to a 5-month low recently, and although that decline was based largely on sales of the iPad mini, this latest fiasco could send the stock tumbling folder. The bug seems to be eating way at iOS 6 and this of course is the latest operating system powering the iPhone 5. Considering that the iPhone 5 has been dogged with assembly and delivery problems, the last thing Apple can afford to happen is for customers to end up paying more than they should for data they use. To say that this needs to be fixed ASAP is perhaps an understatement.
In the meantime, Public Radio Exchange and some users in Apple forums have been reporting success by updating to the very latest version of iOS 6 which is 6.0.1. Not doing so with the continued streaming of podcasts could result in overages headaches.
Some users have also reported success with contacting their carriers and requesting adjustments to their data use; presumably if you can show that the overage is directly connected with the bug, carriers will honor such requests.
Apple’s silence on the matter is of course very conspicuous, not least because right now customers aren’t happy across a range of its products. The recent high profile dismal of one of its executives also does not augur well for the company growing forward. The Christmas shopping season has been taking shape in the last few weeks and Apple can ill-afford to not be ready for hungry buyers.
Do you think Apple is finally feeling the effects of losing Steve Jobs? Share your thoughts below.
Source: http://www.sitetrail.com/2012/11/16/apple-ios-6-causing-massive-overages-downloading-content-multiple-times/
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